Returns & Exchanges
At Velites, we are committed to providing high-performance gear that meets your training standards. If your equipment doesn't help you reach your peak, you can return or exchange your items within 30 days of purchase.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Gear
Ensure all items are in their original packaging, unused, and include all original tags and accessories to qualify for a full refund.
Label and Ship
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Quality Inspection & Refund
Once our team inspects the returned gear, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing